Privacy Policy

1. Who We Are

Sastaitem.com ("Sastaitem", "we", "us", "our") is an online price comparison platform operated from India. Our registered contact email is hello@sastaitem.com.

We operate the website accessible at www.sastaitem.com and any associated subdomains. This Privacy Policy applies to all visitors and registered users of that website.

2. Information We Collect

2.1 Information You Provide Directly

• Account registration: name, email address, and password (stored as a hashed value) when you create an account.
• Price alerts: target price, product identifier, and your email address.
• Contact form: name, email, and message content.
• Wishlist: product IDs you choose to save.

2.2 Information Collected Automatically

• Usage data: pages visited, search queries entered, products viewed, links clicked, and time spent on pages.
• Device and browser data: browser type, operating system, screen resolution, and device type.
• IP address: used for approximate geolocation (city/state level only) and fraud prevention. We do not store IP addresses beyond 90 days.
• Cookies and local storage: see Section 5 below.

2.3 Information from Third Parties

• When you click a "Buy Now" link, the partner platform (e.g., Amazon, Flipkart) may share anonymised click and conversion data with us for the purpose of tracking affiliate commissions. We receive no sensitive personal data from these platforms.
• If you choose to sign in via Google or another social login provider in the future, we will receive your public profile information (name, email, profile picture) from that provider.

3. How We Use Your Information

• To provide and improve the Sastaitem platform and its features.
• To send price drop alerts you have specifically requested.
• To respond to support or contact enquiries.
• To personalise product recommendations based on your browsing history on Sastaitem.
• To track aggregate usage patterns and improve site performance (analytics).
• To detect and prevent fraud, spam, or abuse.
• To comply with legal obligations under applicable Indian law.

We do not sell your personal data to third parties. We do not send unsolicited marketing emails unless you have opted in.

4. Legal Basis for Processing (PDPB Compliance)

We process your personal data on the following legal bases under India's Personal Data Protection Bill framework and applicable law:

• Contractual necessity: processing required to provide the services you have requested (e.g., price alerts, account features).
• Legitimate interests: site security, fraud prevention, analytics, and improving our services.
• Consent: marketing communications, non-essential cookies. You can withdraw consent at any time.

5. Cookies & Tracking Technologies

We use the following types of cookies:

• Essential cookies: required for the website to function (e.g., session management, security tokens). These cannot be disabled.
• Analytics cookies: we use Google Analytics 4 (GA4) to understand how visitors use the site. GA4 data is anonymised and aggregated. You may opt out by installing the Google Analytics opt-out browser add-on.
• Affiliate tracking cookies: a small cookie or query parameter is appended to outbound affiliate links so we can track commissions. This only activates when you click a "Buy Now" link.

You can manage or delete cookies through your browser settings at any time. Disabling essential cookies may impair the website's functionality.

6. Data Sharing and Third Parties

We share personal data only in the following limited circumstances:

• Affiliate platforms: anonymised click identifiers are shared with Amazon, Flipkart, and other affiliate programme operators for commission tracking.
• Analytics providers: Google LLC (Google Analytics). Data is processed in accordance with Google's privacy policy. We have enabled IP anonymisation.
• Email service providers: used to send transactional emails (price alerts, password reset). We use service providers who are contractually bound to protect your data.
• Legal compliance: we may disclose data if required to do so by law, court order, or governmental authority in India.

7. Data Retention

• Account data is retained until you delete your account or request deletion.
• Price alert configurations are deleted once the alert is triggered or you cancel it.
• Analytics data is retained for 26 months in Google Analytics.
• Contact form submissions are retained for 12 months.

8. Your Rights

As a user, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete your account and associated personal data.
• Object to processing based on legitimate interests.
• Withdraw consent for marketing emails at any time by clicking "Unsubscribe" in any email.
• Portability — receive a copy of your data in a machine-readable format.

To exercise any of these rights, email us at privacy@sastaitem.com. We will respond within 30 days.

9. Children's Privacy

Sastaitem.com is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately at privacy@sastaitem.com.

10. Links to External Websites

When you click a "Buy Now" button, you are redirected to a third-party ecommerce platform (e.g., amazon.in, flipkart.com). These sites have their own privacy policies, and we are not responsible for their practices. We encourage you to read them before making a purchase.

11. Security

We implement industry-standard technical and organisational measures to protect your personal data, including HTTPS encryption for all data in transit, hashed password storage, and access controls on our databases. No system is completely secure, however, and we cannot guarantee the absolute security of your data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new "Last updated" date at the top. If the changes are material, we will notify you via email (if you have an account) or by a prominent notice on the website. Continued use of Sastaitem after the effective date constitutes acceptance of the revised policy.

13. Contact Us

For any privacy-related questions, requests, or complaints, please contact:

• Email: privacy@sastaitem.com
• General enquiries: hello@sastaitem.com
• Website: Contact Form